FOI Disclosure Log

Customer Request Details

24 July 2018

1) Please reveal how many reports of missed or late bin collections you received between 8/5/18 and 23/7/18.
 

2) Please reveal how many reports of missed or late bin collections you received between 8/5/17 and 23/7/17.



East Herts Council Response

24 July 2018

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing reference to a third party.

The Act defines a number of exemptions, which may prevent release of the information you have requested.  There will be an assessment of your request and if any of the exemption categories apply then the information will not be released.  You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.  You will be informed if this is the case.

There may be a fee payable for this information, this will be considered and you will be informed if any fees are payable.  In this event the fee must be paid before the information is processed and released.  The 20 working day time limit for the response is suspended until receipt of payment.

If you have any queries about the processing of your request then please do not hesitate to contact me.

It is important that you include the above FOI reference number on all correspondence related to this request.

Your personal details will be held within out Information Request case management system, and only used for the purposes of evaluating and processing your request.

While details of your information request may be published on the council website, your personal details will never be published or released to anyone outside the council unless it is required by the Information Commissioners Office.

Thank you for your request.

 



East Herts Council Response

06 August 2018

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

  1. Please reveal how many reports of missed or late bin collections you received between 8/5/18 and 23/7/18.

677 for reports of missed collections. We do not hold information on late bins.

 

  1. Please reveal how many reports of missed or late bin collections you received between 8/5/17 and 23/7/17.

713 for reports of missed collections. We do not hold information on late bins.

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 01625 545 700

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.

 

 



Customer

06 August 2018

I'm currently away on holiday and will return to work on Monday 13th August..

--
Louie Smith
District Reporter
Daily Mirror
07771 657429

--

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