FOI Disclosure Log

Customer Request Details

27 September 2018

1. What frequency are residual waste and recycling collections made in your Authority?

i. Are collections for residual waste and recycling made separately or together? (Please advise if separate collections are made for dry and organic recycling)

2. Is residual waste collection for your authority carried out by in house resources or is it outsourced to a third party?

3. Is recycling collection carried out by in house resources or is it outsourced to a third party? (Please advise if there are separate contracts for dry recycling and organic recycling)

If waste collection is managed in house:

4. What is the approximate expenditure, per annum for:

            i. Residual waste

ii. Dry recycling

iii. Organic recycling

Please provide gross expenditure (before any income). Please include expenditure on collection only (i.e. no disposal costs)

If waste collection is outsourced:

5. For each outsourced contract:

i. Which outsourcing firm(s) are used?

ii. When did the contract(s) start?

iii. When is the contract(s) due to terminate?

iv. What is the total annual value of the contract(s)?

Where spend is part of a broader multi-service contract, please provide an estimate of spend on waste services only

6. Which of the following services are specified in the contract(s)?

i. Waste services

a. Collection

b. Disposal of general refuse

c. Disposal of recyclates

ii. Type of waste collected

a. Residual waste

b. Food waste

c. Co-mingled recycling

d. Kerbside sort recycling

e. Garden waste

f. Waste Electrical and Electronic Equipment recycling (WEEE)

g. Other (please specify)

iii. Non-waste services

a. Grounds maintenance

b. Street cleaning

c. Beach cleaning

d. Public convenience cleaning

e. Gullies cleaning

f. Highways maintenance

g. Burial services

h. Operation of Household Waste Recycling Centres (HWRCs)

i. Other (please specify)

7. Does the contract(s) cover just your authority or any neighbouring authorities?

8. Who was responsible for waste collection before the start of the current contract(s)?

9. Please specify which outsourcing firm and the annual value of the previous contract

10. Does your current refuse collection contract contain targets for the diversion of waste from landfill? If so, please specify the target for each year of the contract

11. Does the authority receive rebates from recycling? (A rebate is defined as any payment received by the authority in respect to the disposal of recyclates)

12. If so, what has been the annual value of all rebates over the last three years? (please specify the years covered)

13. Does the authority take the risk of changes in commodity prices for recyclates?

14. Please state the nature of any risk sharing mechanisms that the authority has in place with any provider of waste management

Other:

15. Over the latest available period, what proportion of total collections were ‘missed’? (please state the period provided)

i. A ‘missed’ collection is any collection which is known by the authority not to have taken place on the prescribed day due to a failure of the authority or its contractor

16. If garden waste is collected in your authority, which of the following options apply:

i. Garden waste collections are free of charge to residents (i.e. the authority cover the full cost of this service)

ii. Garden waste is collected and paid for by residents (i.e. residents cover the full cost of this service)

iii. Residents pay a contribution to garden waste collection but it is partially subsidised by the authority

iv. Residents pay a one-off "bin fee" for a green bin that will then be collected by the council



East Herts Council Response

28 September 2018

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing reference to a third party.

The Act defines a number of exemptions, which may prevent release of the information you have requested.  There will be an assessment of your request and if any of the exemption categories apply then the information will not be released.  You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.  You will be informed if this is the case.

There may be a fee payable for this information, this will be considered and you will be informed if any fees are payable.  In this event the fee must be paid before the information is processed and released.  The 20 working day time limit for the response is suspended until receipt of payment.

If you have any queries about the processing of your request then please do not hesitate to contact me.

It is important that you include the above FOI reference number on all correspondence related to this request.

Your personal details will be held within out Information Request case management system, and only used for the purposes of evaluating and processing your request.

While details of your information request may be published on the council website, your personal details will never be published or released to anyone outside the council unless it is required by the Information Commissioners Office.

Thank you for your request.

 



East Herts Council Response

18 October 2018

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

1. What frequency are residual waste and recycling collections made in your Authority?

Refuse is fortnightly for approx. 83% of residents with the remaining 17% receiving a weekly collection.

Recycling is fortnightly.

 

  1. Are collections for residual waste and recycling made separately or together? (Please advise if separate collections are made for dry and organic recycling)

Separately. Paper is keep separate from comingled recycling material and there is a fortnightly organics collection

 

2. Is residual waste collection for your authority carried out by in house resources or is it outsourced to a third party?

Third party contractor

 

3. Is recycling collection carried out by in house resources or is it outsourced to a third party? (Please advise if there are separate contracts for dry recycling and organic recycling)

Third party contractor

 

If waste collection is managed in house:  NA

4. What is the approximate expenditure, per annum for:

i. Residual waste

  1. Dry recycling
  1. Organic recycling

Please provide gross expenditure (before any income). Please include expenditure on collection only (i.e. no disposal costs)

N/A

If waste collection is outsourced:

5. For each outsourced contract:

i. Which outsourcing firm(s) are used?

Urbaser LTD

  1. When did the contract(s) start?

May 2018

  1. When is the contract(s) due to terminate?

May 2025

  1. What is the total annual value of the contract(s)?

The total value over the 7 year life of the contract is c£70m.  This is part of a shared service with North Herts.

Where spend is part of a broader multi-service contract, please provide an estimate of spend on waste services only

6. Which of the following services are specified in the contract(s)? NA

i. Waste services

a. Collection

b. Disposal of general refuse

c. Disposal of recyclates

ii. Type of waste collected

a. Residual waste

b. Food waste NA

c. Co-mingled recycling

d. Kerbside sort recycling NA

e. Garden waste

f. Waste Electrical and Electronic Equipment recycling (WEEE)

g. Other (please specify)

iii. Non-waste services

a. Grounds maintenance NA

b. Street cleaning

c. Beach cleaning NA

d. Public convenience cleaning

e. Gullies cleaning NA

f. Highways maintenance NA

g. Burial services NA

h. Operation of Household Waste Recycling Centres (HWRCs) NA

i. Other (please specify)

7. Does the contract(s) cover just your authority or any neighbouring authorities?

It is a shared waste service with North Herts DC

8. Who was responsible for waste collection before the start of the current contract(s)?

Veolia

9. Please specify which outsourcing firm and the annual value of the previous contract

The annual value of the previous contract for financial year 17/18 was £4,612,200.

10. Does your current refuse collection contract contain targets for the diversion of waste from landfill? If so, please specify the target for each year of the contract

There are not targets set out in the contract although performance is expected to be reported and improved upon.

11. Does the authority receive rebates from recycling? (A rebate is defined as any payment received by the authority in respect to the disposal of recyclates)

We receive recycling credits via the County councils and payment for materials with a value attached.

 

12. If so, what has been the annual value of all rebates over the last three years? (please specify the years covered)

1516   -876,502.53

1617   -1,000,720.38

1718   -1,051,785.35

 

13. Does the authority take the risk of changes in commodity prices for recyclates?

We have an open book policy within the contract with the processing facility.

14. Please state the nature of any risk sharing mechanisms that the authority has in place with any provider of waste management

Other:

15. Over the latest available period, what proportion of total collections were ‘missed’? (please state the period provided)

 

Missed Bins per 100,000 Collections

Apr

May

Jun

July

Aug

Sep

Oct

Nov

Dec

Jan

Feb

Mar

Total

2017/18

33.68

24.00

40.98

34.03

23.49

31.15

33.48

25.49

24.35

31.79

28.31

30.31

30.09

2016/17

25.99

25.99

22.02

28.06

24.82

26.20

35.10

24.94

30.61

38.41

23.17

37.07

30.31

 

 

  1. A ‘missed’ collection is any collection which is known by the authority not to have taken place on the prescribed day due to a failure of the authority or its contractor
  2.  

16. If garden waste is collected in your authority, which of the following options apply:

i. Garden waste collections are free of charge to residents (i.e. the authority cover the full cost of this service)

Current arrangement

ii. Garden waste is collected and paid for by residents (i.e. residents cover the full cost of this service)

  1. Residents pay a contribution to garden waste collection but it is partially subsidised by the authority

NA

  1. Residents pay a one-off "bin fee" for a green bin that will then be collected by the council

NA

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 01625 545 700

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.