FOI Disclosure Log

Customer Request Details

05 October 2018

  1. Has the authority outsourced or proposes to outsource any of its back office functions? i.e. HR, Payroll, Finance, Legal, Customer Services if so, please list which services and to whom they are outsourced or will be outsourced.
  2. Has the authority outsourced or is it actively considering outsourcing services that are direct customer facing i.e. front facing services? If so what services are being considered for outsourcing and the expected timeline for this to be realised

     
  3. Further to the above does the authority have control or ownership over any other entities. If so, is the authority required to produce consolidated or Group Accounts? Please list the entities and their function. For example are there any leisure trusts or has the authority passed leisure and tourism services over to externally controlled and managed organisations.

     
  4. Has the Authority established or proposed to establish any  Community Interest Companies (CiC’s) to undertake some of its services or functions such as housing provision.

     

     
  5. What is the Authority’s procurement policy with regard to systems and services – does the Authority utilise frameworks and procurement vehicles such as the GPS or does it follow EU procurement procedures?

     

     

6.       Can the authority please detail who are the providers of the following products / systems

 

  1. Payroll
  2. Personnel
  3. Debtors
  4. Creditors
  5. Payment Services
  6. Accounting
  7. Asset Management
  8. Expenses and Purchasing

 

7.       In respect of the systems listed in response to 5) above what is the cost of these systems such as Implementation (if known) Support, Licences, Updates and Training & Professional Services

  1. Implementation year 1 incl Licenses, training and professional services, support
  2. Ongoing annual costs, support and recurring fees



     

8.       In respect to the systems listed in response to 5) above when does the current contract fall due for renewal



East Herts Council Response

08 October 2018

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing reference to a third party.

The Act defines a number of exemptions, which may prevent release of the information you have requested.  There will be an assessment of your request and if any of the exemption categories apply then the information will not be released.  You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.  You will be informed if this is the case.

There may be a fee payable for this information, this will be considered and you will be informed if any fees are payable.  In this event the fee must be paid before the information is processed and released.  The 20 working day time limit for the response is suspended until receipt of payment.

If you have any queries about the processing of your request then please do not hesitate to contact me.

It is important that you include the above FOI reference number on all correspondence related to this request.

Your personal details will be held within out Information Request case management system, and only used for the purposes of evaluating and processing your request.

While details of your information request may be published on the council website, your personal details will never be published or released to anyone outside the council unless it is required by the Information Commissioners Office.

Thank you for your request.

 



East Herts Council Response

26 October 2018

 

 

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.


  1. Has the authority outsourced or proposes to outsource any of its back office functions? i.e. HR, Payroll, Finance, Legal, Customer Services if so, please list which services and to whom they are outsourced or will be outsourced.

N/A all supplied in house

  1. Has the authority outsourced or is it actively considering outsourcing services that are direct customer facing i.e. front facing services? If so what services are being considered for outsourcing and the expected timeline for this to be realised

 N/A

 

  1. Further to the above does the authority have control or ownership over any other entities. If so, is the authority required to produce consolidated or Group Accounts? Please list the entities and their function. For example are there any leisure trusts or has the authority passed leisure and tourism services over to externally controlled and managed organisations.

Eastherts has interest in the Herts CCTV partnership which deals with CCTV across the county

Eastherts has a minor interest in Hetfordshire Building Control which provides building control services

Eastherts Has a 100% interest in Millstream properties which is a housing company

 

  1. Has the Authority established or proposed to establish any  Community Interest Companies (CiC’s) to undertake some of its services or functions such as housing provision. See millstream propertie above

     

     
  2. What is the Authority’s procurement policy with regard to systems and services – does the Authority utilise frameworks and procurement vehicles such as the GPS or does it follow EU procurement procedures?

     We follow the EU procurement procedures and have our own set of procedures which are published here https://www.eastherts.gov.uk/article/35628/Procurement  

For the remaining questions relating to IT This is a function carried out by Stevenage Borough Council as part of a shared services agreement therefore your request should be sent to [email protected]

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 01625 545 700

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.