FOI Disclosure Log

Customer Request Details

24 October 2018

1. Please supply a copy of your council’s procedure for dealing with unpaid council tax, including a timeline of when bailiffs are involved and bankruptcy charges filed.

2. For each of the past five financial years and the year to date to 15.10.2018, please provide: 
The number of individuals owing outstanding council tax in the following categories of arrears: £0-5k, £5k-10k, £10-15k, etc in 5k intervals up to £50k+?

3. Please state:

a)Total spend on bailiff recovery services 
b)Total recovered council tax by bailiff providers

in each of the last five financial years, and the current financial year to 15.10.18

4. Please provide a list of all bailiff companies used by your council during the period specified above.

5. Please state: 
a) the number of individuals your council has brought bankruptcy charges against in each of the last five financial years, and the current financial year to 15.10.18. 
b) Please state how many of these bankruptcy charges that were successful 
c) Please provide a list of all administration companies used by your council for the specified period 
d) Please state the total spend by your council on administration companies for the specified period. 
e) Please state the total cost recovered following a successful bankruptcy charge.



East Herts Council Response

24 October 2018

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing reference to a third party.

The Act defines a number of exemptions, which may prevent release of the information you have requested.  There will be an assessment of your request and if any of the exemption categories apply then the information will not be released.  You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.  You will be informed if this is the case.

There may be a fee payable for this information, this will be considered and you will be informed if any fees are payable.  In this event the fee must be paid before the information is processed and released.  The 20 working day time limit for the response is suspended until receipt of payment.

If you have any queries about the processing of your request then please do not hesitate to contact me.

It is important that you include the above FOI reference number on all correspondence related to this request.

Your personal details will be held within out Information Request case management system, and only used for the purposes of evaluating and processing your request.

While details of your information request may be published on the council website, your personal details will never be published or released to anyone outside the council unless it is required by the Information Commissioners Office.

Thank you for your request.

 



East Herts Council Response

20 November 2018

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

~~1. Please supply a copy of your council’s procedure for dealing with unpaid council tax, including a timeline of when bailiffs are involved and bankruptcy charges filed.

Answer – Please see attached recovery policy which covers the above is and we follow statutory timelines.

 

2. For each of the past five financial years and the year to date to 15.10.2018, please provide:
 The number of individuals owing outstanding council tax in the following categories of arrears: £0-5k, £5k-10k, £10-15k, etc in 5k intervals up to £50k+?

Answer – The information is not held in this format and unfortunately it would take more than the 18 hours outlined by the act to compile

 

3. Please state:

a)Total spend on bailiff recovery services

Answer – We don’t spend on bailiff recovery services


 b)Total recovered council tax by bailiff providers

Answer – We do not hold this information

 

in each of the last five financial years, and the current financial year to 15.10.18

4. Please provide a list of all bailiff companies used by your council during the period specified above.

Answer
• Swift Credit Service Ltd which is now Marston (Holdings) Ltd,
• Phoenix Commercial Collection Ltd,
• Equita Ltd
 

5. Please state:
 a) the number of individuals your council has brought bankruptcy charges against in each of the last five financial years, and the current financial year to 15.10.18.

Answer – None


 b) Please state how many of these bankruptcy charges that were successful

Answer – Not applicable


 c) Please provide a list of all administration companies used by your council for the specified period

Answer – None


 d) Please state the total spend by your council on administration companies for the specified period.

Answer – Not applicable

 


 e) Please state the total cost recovered following a successful bankruptcy charge.

Answer – Not applicable

 

 

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.