FOI Disclosure Log

Customer Request Details

29 October 2018

Could you please answer the following questions?
 
1.      What is your provision for interpreting and translating services in your organisation?
2.      Do you have a contract with a supplier? If so, which suppliers and when do they expire? 
3.      Who is the person responsible for interpreting and translation services within your organisation? Please provide contact details and job title?
4.      How many interpreting and translation bookings did you have in the financial year 17-18?
5.      Do you have a language policy for interpreting and translation services? If so, please send a copy.


East Herts Council Response

29 October 2018

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

1.     What is your provision for interpreting and translating services in your organisation? 
We use the services of Language line
2.     Do you have a contract with a supplier? If so, which suppliers and when do they expire? 
We have not used the services in over 2 years and have a rolling contract with language line as a retainer should we need it
 
3.     Who is the person responsible for interpreting and translation services within your organisation? Please provide contact details and job title?
No single person is responsible we have a procurement department that can be contacted here [email protected]
 
4.     How many interpreting and translation bookings did you have in the financial year 17-18?
Zero
5.      Do you have a language policy for interpreting and translation services? If so, please send a copy.
N\A

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 01625 545 700

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.