FOI Disclosure Log

Customer Request Details

27 November 2018

I am writing to you under the Freedom of Information Act 2000 to request the following information. The information is intended to support and benefit public bodies by better understanding the current use of Office

365 and SharePoint for records management across the public sector.

Currently, there is no clear picture of records management practice in this area, but this information is frequently discussed and requested by public bodies in conversation with records management professionals.


The information is being gathered for non-commercial purposes, and anonymised results will be made available to any public body on request.

The results will also be presented anonymously at a records management conference in 2019.


I would very much appreciate your support in gathering this information, which I believe I have kept as succinct as possible. A yes/no answer is sufficient for each question, unless you feel it is necessary to elaborate. If you can identify any ways that my request could be refined I would be grateful for any further advice and assistance. Please don’t hesitate to contact me if you have any queries and I will be very happy to clarify what I am asking for and discuss the request.


Thank you for your time and I look forward to your response.


1.            Does your organisation currently use Office 365?

2.            Does your organisation currently use SharePoint Online?

3.            Does your organisation currently use SharePoint on premise?

4.            Are you currently using any of the following Office 365 / SharePoint

functionality for records management (retention and disposal)?

a.            Records Centre

b.            Content Types

c.             Labels

d.            Information Management Policies

5.            Do you have an Electronic Document and Records Management System

(EDRMS) or Enterprise Content Management System (ECMS), other than SharePoint?

East Herts Council Response

29 November 2018



Freedom of Information Act –  Information Request –

Further to your Freedom of Information request regarding: Information Technology

This is a function carried out by Stevenage Borough Council as part of a shared services agreement therefore your request should be sent to [email protected]

 Further contact details are:

Or in writing to:

Legal Services
Stevenage Borough Council,
Daneshill House

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.


It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.