FOI Disclosure Log

Customer Request Details

24 June 2019

I was wondering if you could assist with my enquiry please?

I’m trying to get in touch with the Customer Services Manager to discuss putting a new visitor queue management and appointments system in place there. We’ve been rolling our system out across the country and are offering free trials to selected councils at the moment, which I’m sure will be great news given budgets are tight


Could you please assist me with getting in touch with the manager?

East Herts Council Response

24 June 2019

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

The relevant person is:

Ben Wood - Communications, Strategy & Policy

[email protected]

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.


Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


Thank you for your request.