FOI Disclosure Log

Customer Request Details

29 July 2019

Q1.  How many objections did you receive from residents relating to planning permission applications on the following grounds in your local authority in the following timeframes:


Reason for objection



Loss of light or overshadowing



Overlooking/loss of privacy



Visual amenity (but not loss of private view)



Adequacy of parking/loading/turning



Highway safety



Traffic generation



Noise and disturbance resulting from use



Hazardous materials






Loss of trees



Effect on listed building and conservation area



Layout and density of building



Design, appearance and materials






Road access



Local, strategic, regional and national planning policies



Government circulars, orders and statutory instruments



Disabled persons" access



Compensation and awards of costs against the Council at public enquiries



Proposals in the Development Plan



Previous planning decisions (including appeal decisions)



Nature conservation






Solar panels







Q2.  Please state the types of developments residents objected to by the following categories:





Building of new housing




Extensions of existing houses




Building of commercial premises




Building of wind turbines




Creation of landfill sites and waste industries




Building of hotels




Building of Power Plants




Building of Hospitals




Building of Car parks




Building / extensions of Train/tram lines




Building / extensions of Airports and runways




Building of Nightlife venues (e.g. Clubs/bars)




Other planning permission complaint










Q3.  Of these complaints, please state how many led to the following actions being carried out:









Revision of planning application




Certificate of lawfulness




Negotiated remedial works/ enforcement notice




Development stop notice








No action





East Herts Council Response

29 July 2019

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing reference to a third party.

The Act defines a number of exemptions, which may prevent release of the information you have requested.  There will be an assessment of your request and if any of the exemption categories apply then the information will not be released.  You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.  You will be informed if this is the case.

There may be a fee payable for this information, this will be considered and you will be informed if any fees are payable.  In this event the fee must be paid before the information is processed and released.  The 20 working day time limit for the response is suspended until receipt of payment.

If you have any queries about the processing of your request then please do not hesitate to contact me.

It is important that you include the above FOI reference number on all correspondence related to this request.

Your personal details will be held within out Information Request case management system, and only used for the purposes of evaluating and processing your request.

While details of your information request may be published on the council website, your personal details will never be published or released to anyone outside the council unless it is required by the Information Commissioners Office.

Thank you for your request.


East Herts Council Response

12 August 2019

After consideration of your request I am writing to you to advise that the Council are not obliged to supply the information you have requested.


The Council has decided that the cost to locate, retrieve and extract the information you requested exceeds the appropriate limit as laid down in the Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004. 

In accordance with Section 17 of the Freedom Of Information Act 2000 this document acts as a Refusal Notice.

We do not hold data in a retrievable form that allows breakdown as you describe. In order to process this request a manual search of records would be required that would take over the 18 hours imposed by the act.

If you have a query or complaint about the processing of your request please do not hesitate to contact me.


Alternatively for more information on the Freedom of Information Act contact the Information  Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


I apologise that your request cannot be met and should you have any further queries or wish to discuss submitting an information request in the future then please contact me.


Yours sincerely