FOI Disclosure Log

Customer Request Details

26 November 2019

What is the number of Parking charge notices, in Bishops Stortford, since the introduction of the registration number machines, that have been successfully challenged on the grounds that the PCN was issued in error whist:

1. a correct active "checkin" identified by the registration number was open,

2. a correct pre paid session identified by registration number was open.

Please give the number and as a percentage of all the parking sessions created and charged.



East Herts Council Response

26 November 2019

I am writing to acknowledge your written request for information.

Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing reference to a third party.

The Act defines a number of exemptions, which may prevent release of the information you have requested.  There will be an assessment of your request and if any of the exemption categories apply then the information will not be released.  You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you.  You will be informed if this is the case.

There may be a fee payable for this information, this will be considered and you will be informed if any fees are payable.  In this event the fee must be paid before the information is processed and released.  The 20 working day time limit for the response is suspended until receipt of payment.

If you have any queries about the processing of your request then please do not hesitate to contact me.

It is important that you include the above FOI reference number on all correspondence related to this request.

Your personal details will be held within out Information Request case management system, and only used for the purposes of evaluating and processing your request.

While details of your information request may be published on the council website, your personal details will never be published or released to anyone outside the council unless it is required by the Information Commissioners Office.

Thank you for your request.

 



East Herts Council Response

02 December 2019

Your request for information has now been researched, however the Council does not hold the information you have requested.

We do not hold the data in the format requested and a manual search for the data will be in excess of the time frames laid down by the act in section 12

if you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information  Commissioner at:

Information Commissioners Office

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113 

 

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.