FOI Disclosure Log

Customer Request Details

29 July 2020

We would like to make a few enquiries about how Community equipment is commissioned in addition to Technology Enabled Care (Telehealth and Telecare).  This will help us to drive forward the TEC Industry and ensure service users receive the best possible service.

  1. Does your organisation commission a community equipment service?
    1. Yes
    2. No
  2. If yes, who is the lead (please provide contact details):
    1. Commissioner
    2. Contract Manager
  3. Who do you commission the service from, who is the current contract holder? Please provide details.
  4. When is the contract due to be re-tendered?
  5. What geographic area does your commissioned community equipment service cover?
  6. Do you specify any quality standards as part of the contract and procurement process?
  7. Who is your Chief Digital officer? Please provide contact details.

 

Telecare

 

  1. Does your organisation commission or deliver a telecare service?
    1. Yes
    2. No
  2. If yes, who is the lead (please provide contact details):
    1. Commissioner
    2. Contract Manager
  3. Who do you commission the service from, who is the current contract holder? Please provide details.
  4. Do you specify any quality standards as part of the contract and procurement process?
  5. When is the contract due to be re-tendered?
  6. Are you aware of the switch from analogue to digital and are you preparing for this?
  7. Is your commissioned service using assistive technology and the Internet of Things to support service users to remain independent?
  8. Have you evaluated any of your programmes of work?
    1. If yes, please share the link to your evaluation.

 

 

 

 

Telehealth/Telemedicine

 

  1. Does your organisation commission or deliver a telehealth/telemedicine programme.  This includes remote health monitoring, apps and video solutions.
  2. If yes, who is the lead (please provide contact details):
    1. Commissioner
    2. Contract Manager
  3. Who do you commission the service from, who is the current contract holder? Please provide contact details.
  4. Do you specify any quality standards as part of the contract and procurement process?
  5. When is the contract due to be re-tendered?
  6. Please provide a list of the key Telehealth/Telemedicine products that you are using?
  7. Have you evaluated any of your programmes of work?
    1. If yes, please share the link to your evaluation.


East Herts Council Response

29 July 2020

Freedom of Information Act –  Information Request –

Further to your Freedom of Information request regarding:Health and social care

This is a function carried out by Hertfordshire County Council therefore your request should be sent to [email protected]

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

Telephone 0303 123 1113 

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.

 

It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.

 

 



Customer

29 July 2020

?Please forward any urgent emails on to [email protected] or call 01625 520320.

Please note my normal working hours are Monday - Wednesday 12:30pm.