FOI Disclosure Log

Customer Request Details

03 November 2020

  1. How many tenants (residents in homes for which you have responsibility
    for maintenance) did you have between Jan 2019 - Jan 2020?
  2. How many complaints/enquiries did you receive relating to mould or damp from your tenants between Jan 2019 - Jan 2020?
  3. How long on average did it take to resolve these enquiries/complaints?
  4. What was the estimated total cost of responding to these requests between Jan 2019 - Jan 2020?

East Herts Council Response

03 November 2020

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

The council holds no housing stock so there is a zero response to all questions

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.


Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


Thank you for your request.