FOI Disclosure Log

Customer Request Details

16 November 2020

Can you confirm that you use the company (listed below) for your software for parking permits


The company that has created and maintains Si-Dem, the software historically responsible for managing permits, is Conduent Parking Enforcement Solutions Ltd.


If not then which software/supplier you use for parking permits

East Herts Council Response

20 November 2020

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

The software used for East Herts parking permits service is PermitSmarti which is delivered by Imperial Civil Enforcement Solutions

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.


Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


Thank you for your request.