FOI Disclosure Log

Customer Request Details

08 December 2020

Subject to the Freedom of Information Act 2000, I would like to request the following information in relation to the Local Authority and parking operations/contracts.

·         Do you currently manage your car parking inhouse or do you contract to a third party?

·         If you do employ a parking operator to manage your parking services, who is your current parking provider?

·         Do you or the third party manage parking services for both on and off-street parking?

·         What is the exact date your current contract/s terminate?

·         Does the Local Authority receive the income generated from the parking and notice charges or does the income go to a third party?

·         Please confirm the revenue amount generated from the third-party provider if there is one?

·         What are the key challenges that the Local Authority face with regards to the parking provision?

·         Can you confirm the expenditure on maintenance for the car park equipment by year over the last three years?

·         Overall what was the profit generated by the Local Authority after the cost of maintaining and staffing the car park by year for the last three years?

·         How many spaces are there? Please break down by location

·         Do you have a pay by phone option? If so, who?



East Herts Council Response

21 December 2020

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

Subject to the Freedom of Information Act 2000, I would like to request the following information in relation to the Local Authority and parking operations/contracts.

·         Do you currently manage your car parking inhouse or do you contract to a third party? Parking enforcement is carried out by a third party but all administration of PCNs are managed in-house

·         If you do employ a parking operator to manage your parking services, who is your current parking provider? APCOA

·         Do you or the third party manage parking services for both on and off-street parking? APCOA enforce both on and off-street

·         What is the exact date your current contract/s terminate? 16/1/2024

·         Does the Local Authority receive the income generated from the parking and notice charges or does the income go to a third party? Local Authority

·         Please confirm the revenue amount generated from the third-party provider if there is one? N/A

·         What are the key challenges that the Local Authority face with regards to the parking provision? This calls for opinion rather than data held and is outside the scope of the act

·         Can you confirm the expenditure on maintenance for the car park equipment by year over the last three years?

Bishop"s Stortford Expenditure 2017/18 1,529,8092018/19 1,684,9762019/20 1,646,924   Hertford Expenditure 2017/18 589,3932018/19 560,7472019/20 623,548   Ware Expenditure 2017/18 321,2212018/19 305,9772019/20 313,053   Other Expenditure 2017/18 202,4252018/19 170,1922019/20 177,295

·         Overall what was the profit generated by the Local Authority after the cost of maintaining and staffing the car park by year for the last three years?

Bishop"s Stortford Income2017/18 2,529,2502018/19 2,626,3982019/20 2,626,651   Hertford Income2017/18 970,9552018/19 1,005,7312019/20 999,035   Ware Income2017/18 416,9562018/19 420,6282019/20 431,178   Other Income2017/18 74,6492018/19 73,8642019/20 110,055

·         How many spaces are there? Please break down by location. Please see https://www.eastherts.gov.uk/highways-parking/details-our-car-parks

·         Do you have a pay by phone option? If so, who? Yes. PayByPhone

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.