FOI Disclosure Log

Customer Request Details

11 January 2021

All or some of the information provided previously has expired, i require an update on the questions below.

See my request below:

 

Contract 1

 

1.       Current Lines/Voice Services (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.

 

2.       Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

 

3.       Fixed Line- Contract Duration- the number of years the contract is for each provider

 

4.       Type of Lines- Please can you split the type of lines per each supplier? PSTN, Analogue, SIP

 

5.       Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines 

 

Contract 2

 

6.       Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why?

 

7.       Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

 

8.       Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable.

 

 9.       Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

 

10.   Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. 

 

Contract 3

 

11.   Fixed Broadband Provider- Supplier’s name  if there is not information available please can you provide further insight into why?

12.   Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

13.   Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

 

Contract 4

 

14. WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why?

 

15.   WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

 

16. Contract Description: Please can you provide me with a brief description of the contract

 

17. The number of sites: Please state the number of sites the WAN covers. Approx. will do.

 

18.   WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

 

19. For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

 

20. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contracts above.



East Herts Council Response

11 January 2021

Freedom of Information Act –  Information Request –

Further to your Freedom of Information request regarding: Information Technology and telecommunication

This is a function carried out by Stevenage Borough Council as part of a shared services agreement therefore your request should be sent to [email protected]

 Further contact details are: https://eforms.stevenage.gov.uk/ufs/ufsmain?formid=FREEDOM_OF_INFO_REQUEST

Or in writing to:

Legal Services
Stevenage Borough Council,
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

Telephone 0303 123 1113 

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.

 

It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.