FOI Disclosure Log

Customer Request Details

19 March 2021

1. Do you use online forms for residents to complete using a web browser? 

2. Approximately how many online forms do you have?

3. What 3rd party or in-house software do you use to develop your online forms. This may be different from the software used to publish your website.

4. How much did you pay in the most recent financial year for the use of it? 

5. What 3rd party or in-house software do you use to publish your online form? This may be different from the software used to publish your website. 

6. How much did you pay in the most recent financial year for the use of it?

7. Do you use in-house resources or third parties to develop your online forms?

8. When are your contracts for 3rd party forms development and/or forms publishing software due for renewal?

9. Do you carry out data analysis on your online forms? If so, what product do you use for the analysis? 



East Herts Council Response

19 March 2021

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

1. Do you use online forms for residents to complete using a web browser? yes

2. Approximately how many online forms do you have? Around 150

3. What 3rd party or in-house software do you use to develop your online forms. This may be different from the software used to publish your website. Drupal forms

4. How much did you pay in the most recent financial year for the use of it? Part of website CMS – no separate cost

5. What 3rd party or in-house software do you use to publish your online form? This may be different from the software used to publish your website. Drupal CMS

6. How much did you pay in the most recent financial year for the use of it? Part of website CMS – no separate cost

7. Do you use in-house resources or third parties to develop your online forms? In house

8. When are your contracts for 3rd party forms development and/or forms publishing software due for renewal? NA

9. Do you carry out data analysis on your online forms? If so, what product do you use for the analysis?  Yes. In built reporting and Google Analytics

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

 

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.