FOI Disclosure Log

Customer Request Details

25 March 2021

Please tell us the general subject of your request
Noise complaints made regarding an apartment building.

Please provide full details of your request
Please provide full details of any complaints/noise complaints made regarding neighbours to the flat of the following address:
12 Mill Road
Herts
SG14 1SS

East Herts Council Response

23 April 2021

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

In order to avoid releasing details of exact addresses and not breach the Data Protection Act we have compiled a list of noise complaints within the postcode which are as follows:

These are details of the complaints we have received for properties with the postcode “SG14 1SS”.

Complaint 1

Commercial Noise Complaint
February 2019
Complainant did not engage with investigation, so case closed.
No further action

Complaint 2

Domestic Noise Complaint
May 2020
Complainant withdrew the complaint
No further action

Complaint 3

Domestic Noise Complaint
May 2020
Ongoing

Complaint 4

Domestic Noise Complaint
July 2020
Complainant did not engage with investigation, so case closed.
No further action

Complaint 5

Domestic Noise Complaint
December 2020
Complainant withdrew the complaint
No further action

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.