FOI Disclosure Log

Customer Request Details

23 June 2021

Freedom of Information Act Request 

Please can you provide the following information:

 

1.   What key software applications does the Authority use for:

 

  1. ERP and Finance
  2. HR and Payroll
  3. Social Care
  4. Elections
  5. Planning
  6. Waste Collection
  7. Council Tax
  8. Licensing and Compliance
  9. Parking
  10. Food Hygiene

 

2.   Are there any other key software applications that the Authority uses and puts into escrow?

 

4.   Within the Authority is there a policy to move towards hosted solutions?

 

5.   Is there a generic contact e-mail enquiry address or contact person that deals with escrow at the Authority? 

I would be grateful to receive this information via email and in an electronic format.



East Herts Council Response

23 June 2021

Freedom of Information Act –  Information Request –

Further to your Freedom of Information request regarding: Information Technology

This is a function carried out by Stevenage Borough Council as part of a shared services agreement therefore your request should be sent to [email protected]

 Further contact details are: https://eforms.stevenage.gov.uk/ufs/ufsmain?formid=FREEDOM_OF_INFO_REQUEST

Or in writing to:

Legal Services
Stevenage Borough Council,
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

Telephone 0303 123 1113 

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.

 

It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.