FOI Disclosure Log

Customer Request Details

28 June 2021

I am writing to you under the Freedom of Information Act to request the following information:

  1. I would like you to confirm what repairs to council housing the council would define as falling into “urgent” and “emergency” categories. If you have a document or list outlining what kind of repairs fall into these two categories, I would like you to provide me with a copy.
  • If the council does not have its own definitions for “urgent” and “emergency” repairs, I would appreciate you outlining how the council decides what constitutes an “emergency” or “urgent” repair. 
  • Alternatively, if the council uses other definitions for repairs of varying urgency, I would appreciate you providing me with details of these. 

 

  1. For both the “urgent” and “emergency” repair categories, I would like you to provide me with the council’s target time window (in days, or where shorter, in hours) for delivering the repair. 

 

I would like the data returned in a spreadsheet format preferably, but if this is not possible a word document is fine.

 



East Herts Council Response

28 June 2021

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

The council has no housing stock so we do not hold data in relation to your questions

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

For re-use of information and conditions on the use of personal data  please see

https://www.eastherts.gov.uk/about-east-herts-0/information-requests/re-use-council-information

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.

 

 



Customer

28 June 2021

Hello,

I am away on annual leave until Tuesday 6th July and will not be
accessing my emails during this time. I will get back to you as
quickly as I can when I return. Many thanks!

Best

*****



--
Senior Digital Journalist, JPI Media / National World


*Follow us on: Facebook
| Twitter
*

--


*JPIMedia Publishing Limited Registered in England and Wales no. 11499982
Registered Office: Ohs Secretaries Limited, 107 Cheapside, London, EC2V
6DN*




Opinions expressed in this email are those of the writer and not
the company. E-mail traffic is monitored within JPIMedia Publishing Limited
and messages may be viewed. This e-mail and any files with it are solely
for the use of the addressee(s).If you are not the intended recipient, you
have received this e-mail in error. Please delete it or return it to the
sender or notify us by email at [email protected]