FOI Disclosure Log

Customer Request Details

09 August 2021

I am writing to politely request the following information under the terms of the Freedom of Information Act 2000 (FOIA):

Missed Collections

 

  1. How households receive waste collection services within the Council area?
  2. How many missed collections for a) household, b) recycling or c) garden waste have there been in each month of the last two years? 


East Herts Council Response

06 September 2021

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

Missed Collections

 

  1. How (many) households receive waste collection services within the Council area? 2020-21 = 65625 households

 

  1. How many missed collections for a) household, b) recycling or c) garden waste have there been in each month of the last two years?

 

East Herts reported missed collections recorded June 2019-May 21

                   

Jun-19

Jul-19

Aug-19

Sep-19

Oct-19

Nov-19

Dec-19

Jan-20

Feb-20

Mar-20

Apr-20

May-20

Jun-20

Jul-20

Aug-20

Sep-20

Oct-20

Nov-20

Dec-20

Jan-21

Feb-21

Mar-21

Apr-21

May-21

Organic

39

43

37

35

41

30

20

28

17

19

0

52

37

25

28

23

28

58

24

42

46

50

136

79

Recycling

67

98

66

43

43

54

58

98

85

47

80

65

67

46

71

49

54

60

62

98

90

87

53

77

Refuse

62

115

66

92

95

64

75

102

64

82

146

69

56

56

81

74

89

55

70

77

78

61

62

52

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

For re-use of information and conditions on the use of personal data  please see

https://www.eastherts.gov.uk/about-east-herts-0/information-requests/re-use-council-information

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.