FOI Disclosure Log

Customer Request Details

10 September 2021

1) How many of your authority"s customers are in receipt of a direct payment for Care Act services, please?

 

 

 

2) What was the combined value of all Care Act budgets delivered through direct payments made in 2020 and 2019, please?

 

 

 

3) What is the median amount of a gross direct payment made on behalf of your organisation?

 

 

 

4) How frequently are direct payments made (i.e., weekly, fortnightly, 28 days or calendar month).  Please provide a breakdown, thank you.

 

 

 

5) How many of your direct payment clients receive their payment into a prepaid card or managed account?  Please provide a breakdown of the numbers, thank you.

 

 

 

6) Which prepaid card suppliers has your organisation contracted with?

 

 

 

7) What is the applicable contract length with these providers and when do these arrangements come up for renewal?

 

 

 

8) Does your organisation use prepaid cards to disburse funds to other people (i.e., asylum seekers, refugees, homeless). If so, please can you provide a breakdown of the median amount, recipient category, frequency of funds disbursed and the total value of funds made in 2020 and 2019, please?

 

 

 

9) Is your s151 Officer (CFO) aware of the recent £32 million GBP fine levied against Mastercard, allpay and PFS for allegedly operating a cartel in the public sector prepaid card space? Link to PSR article here: https://www.psr.org.uk/news-updates/latest-news/news/the-psr-provisionally-finds-five-companies-broke-the-law-by-engaging-in-cartel-behaviour-in-the-pre-paid-cards-market/

 

 

 

10) Has your organisation released a statement about these proceedings and if so, please can you provide it, thank you?

 



East Herts Council Response

13 September 2021

Freedom of Information Act –  Information Request –

Further to your Freedom of Information request regarding:Social care and payments

This is a function carried out by Hertfordshire County Council therefore your request should be sent to [email protected]

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

Telephone 0303 123 1113 

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.

 

It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.