FOI Disclosure Log

Customer Request Details

13 October 2021

If you could help us in providing the following information, it would be most appreciated:

 

  • Do you provide community information videos which are accessible to British Sign Language users or the Deaf Community in general?
  • What is the name, job title, department and email address of the individual/s responsible for this?
  • Do you provide communication support for Deaf Employees?
  • What is the name, job title, department and email address of the individual/s responsible for this?


East Herts Council Response

15 October 2021

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

If you could help us in providing the following information, it would be most appreciated:

 

  • Do you provide community information videos which are accessible to British Sign Language users or the Deaf Community in general?
  • We do not use BSL in video content but transcripts of all videos we produce are made available
  • What is the name, job title, department and email address of the individual/s responsible for this?
  • We do not release contact details of members of staff below head of service level  but you can contact communications [email protected]
  • Do you provide communication support for Deaf Employees?
  • We would tailor individual support for the employee in question to provide reasonable adjustments 
  • What is the name, job title, department and email address of the individual/s responsible for this?
  • We do not release contact details of members of staff below head of service level  but you can contact HR [email protected]

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

For re-use of information and conditions on the use of personal data  please see

https://www.eastherts.gov.uk/about-east-herts-0/information-requests/re-use-council-information

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone 0303 123 1113

https://ico.org.uk/

 

It is important that you include the above FOI reference number on all correspondence related to this request.

 

Thank you for your request.