FOI Disclosure Log

Customer Request Details

10 November 2021

1) How many properties are owned (tenanted and leasehold) by your local authority (please provide the date "at" for this figure)?


2) How much did your local authority spend on responsive repairs and maintenance including on the blocks and estates they"re situated on) in 2020/21?


3) Please supply me with a summary of the first TEN complaints received in 2020/21 regarding maintenance issues in council owned properties (tenanted and leasehold)


A non-exhaustive list of the types of maintenance issues I’m looking for is given at the end of this email. However, any complaint related to disrepair of private and communal spaces is of interest.


Please include in each of the ten complaint summaries:


a)       The address of the property (street name, part of the city)

b)      The exact wording of the complaint received by the occupant and/or a brief summary – e.g., ‘major flooding in kitchen has inundated all rooms on the ground floor’  

East Herts Council Response

11 November 2021

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.

The council owns no housing stock and as such has zero repairs

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

For re-use of information and conditions on the use of personal data  please see

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


Thank you for your request.