FOI Disclosure Log

Customer Request Details

07 December 2021

have been unable to find the correct individual to address my letter to.  So I am hoping that you might be able to help, by forwarding my email to the relevant person who can answer the following questions:

 

1.  Please can you provide the name of the software supplier and product name used within the Council for the following areas:

- Building Control

- Planning (Development Control)

- Environmental Health

- Local Land Charges

- Grounds Maintenance

- Licensing (incl. taxi, alcohol, animal, etc)

- Private Sector Housing (HMO)

- Fleet Management

- Trading Standards

- Waste Management

 

2. For each of the areas listed in Question 1, can you please provide the current contract expiry date;

3. For each of the areas listed in Question 1, can you please provide the current contract value and the annual support and maintenance costs;

4. Please can you confirm whether any of the above areas are done as a shared service, if so, which ones?

5. For each of the areas listed in Question 1, are you planning to go to market for a different software supplier?  If so, when?

6. For each of the areas listed in Question 1, can you please provide the name, job title, contact number and email address of the person responsible for the management of that service.

 



East Herts Council Response

08 December 2021

Freedom of Information Act –  Information Request –

Further to your Freedom of Information request regarding: Information Technology

This is a function carried out by Stevenage Borough Council as part of a shared services agreement therefore your request should be sent to [email protected]

 Further contact details are: https://eforms.stevenage.gov.uk/ufs/ufsmain?formid=FREEDOM_OF_INFO_REQUEST

Or in writing to:

Legal Services
Stevenage Borough Council,
Daneshill House
Danestrete
Stevenage
Herts
SG1 1HN

If you have any queries or complaint about the processing of your request please do not hesitate to contact me.

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire

Telephone 0303 123 1113 

https://ico.org.uk/

It is important that you include the above FOI reference number on all correspondence related to this request.

I apologise that your request cannot be met and should you have any further queries or information needs in the future then please contact me.

 

It is important that you include the above FOI reference number on all correspondence related to this request.

Thank you for your request.