FOI Disclosure Log

Customer Request Details

10 February 2022

This is a request for information under the Freedom of Information Act.




This request concerns “exempt accommodation”. The UK Parliament defines this as: “Supported housing which is exempt from certain Housing Benefit provisions. It is a sector which houses more marginalised groups with support needs, such as recent prison leavers; care leavers; those fleeing domestic violence; and homeless people with substance dependence or mental health issues.”




I understand that housing benefit for people in “exempt accommodation” is paid by the council directly to landlords. 




I would like to request the following information:




(1) Please state how much housing benefit has been paid by the council directly to landlords to provide “exempt accommodation” for those in receipt of the benefits. Please provide the figures for each of the past three financial years (2018/19, 2019/20, 2020/21), as well as any available data for 2021/22.




(2) Please provide a list of the 20 landlords that have received the highest amount in housing benefit from the council for providing “exempt accommodation” for those in receipt of the benefits. Again, please provide this information for each of the past three financial years (2018/19, 2019/20, 2020/21) as well as any available data for 2021/22. For each year, please (a) provide the landlord’s full name or company name, (b) state the total amount they received from the council in each year.




I would like to highlight how the Information Commissioner’s Office has previously ruled that this type of information should be disclosed. For example, in 2015, the ICO held that Torbay Council was not entitled to withhold the names of landlords who have directly received the largest amounts of housing benefit. In 2014, the ICO also ruled that Halton Borough Council was wrong to withhold similar information. 



East Herts Council Response

10 March 2022

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.


Please see attached for data held

If you are unsatisfied with the way the Council has handled your request please let us know in the first instance so that an internal review can be carried out. Additionally,  If you have any queries about the processing of your request please do not hesitate to contact me.

For re-use of information and conditions on the use of personal data  please see

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


Thank you for your request.