FOI Disclosure Log

Customer Request Details

14 March 2022

Please tell us the general subject of your request (e.g. Burials paid for by the council)
Textile Recycling

Please provide full details of your request (e.g. Please provide details of the number of burials paid for by the council each year between 2001 and 2012)
Textile Recycling Banks
1) Are the textile banks provided free of charge or is there a fee
involved for the council?

2) How many textile banks are provided by the current contractor
throughout the district?

3) What is the total tonnage per month from all the textile recycling

4) How much are the council receiving per Kilo (KG) or per Tonne collected from the textile recycling banks?

5) Is there any additional collection costs for the council or is this service provided free of charge?

6) Do the council get paid monthly or quarterly by the current contractor?

7) When did the current contract start and when does it end?

8) When will the contract be up for tender?

9) Did your current contractor cease operations during the COVID19 pandemic?


East Herts Council Response

08 April 2022

Thank you for your request for information, this has now been processed and the information that we hold is enclosed.


1 - Please supply a list of your recycling sites which are currently in operation. Clothing & Textiles

You can recycle clothing or textiles at one of our Textile Banks across East Herts. Please see the map or a list of locations below

Bishops Stortford





Stanstead Abbotts




2 - Does the council have an approved textile contractor/partner? If so what is the name(s)? Hotpursuit Enterprises Ltd.


3 - What are the inception and expiry dates of contract between the council and it’s textile recycling contractor/partner? The contract commenced on the 1st April 2019 and expires on the 31st March 2023.


4 - What is the fee charged by the council under the tender contract between itself and it’s textile recycling partner? The Council does not charge a fee. The Council pay a "lift fee" and receive income for the sale of textiles.


5- Which recycling companies bid for the last tender? This information is confidential.


6 - Please supply a list of the final destination of recovered waste material that is collected under the contract?  Renfrewshire, West Yorkshire and export to countries including Cameroon, Benin, Ghana, Ivory Coast, Abidjan.


7 - What was the weight of duvets and pillows which so far has been collected by the contractor/partner under the contract? Bedding such as duvets and pillows are not accepted by our contractor.


8 - Where are duvets and pillows exported after they have been recovered? n/a


If you are unsatisfied with the way the Council has handled your request please let us know in the first instance so that an internal review can be carried out. Additionally,  If you have any queries about the processing of your request please do not hesitate to contact me.

For re-use of information and conditions on the use of personal data  please see

Alternatively for more information on the Freedom of Information Act contact the Information Commissioner at:

Information Commissioners Office
Wycliffe House
Water Lane

Telephone 0303 123 1113


It is important that you include the above FOI reference number on all correspondence related to this request.


Thank you for your request.